Privacy Policy
Your Privacy at Builda
We take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our AI-powered website builder.
1. Information We Collect
- Account details and contact information
- Website content (text, images, videos)
- Payment and billing information
- Communications and support requests
- Usage data and analytics
- Device and browser information
- Cookies and tracking technologies
- Anonymized AI training data
2. How We Use Your Information
- Provide and improve our AI website builder
- Process transactions and subscriptions
- Train and enhance our AI models
- Communicate with you and provide support
- Develop new features and tools
- Ensure platform security and compliance
3. Data Sharing
- Trusted service providers and partners
- Legal authorities when required by law
- During business transfers (mergers, acquisitions)
- With your explicit consent
AI Note: We never use your personal information to train AI models without proper anonymization and consent.
4. Data Security
Our Security Measures:
- End-to-end encryption for sensitive data
- Regular security audits and testing
- SOC 2 Type II compliant infrastructure
- Multi-factor authentication available
- Employee security training
Your Responsibilities:
- Use strong, unique passwords
- Enable two-factor authentication
- Keep login credentials secure
- Log out from shared devices
- Report suspicious activity
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your personal data
- Opt-out of marketing communications
- Data portability
- Object to data processing
To exercise these rights, contact us at privacy@builda.com
6. Cookies & Tracking
- Essential functions (login, security)
- Analytics and performance monitoring
- Marketing (with your consent)
You can manage cookie preferences through your browser settings or our cookie consent tool.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards, including:
- Standard Contractual Clauses (EU)
- Adequacy decisions where applicable
- Privacy Shield framework
8. Children's Privacy
Builda is for users 18 years and older.
We do not knowingly collect personal information from children under 18.
If we become aware of such collection, we will delete it promptly.
9. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by:
- Posting the updated policy on this page
- Sending email notifications
- Displaying in-app notifications
10. Contact Us
Email: privacy@builda.com
For privacy questions and data rights requests
Mailing Address:
Builda
Ngong Road
Nairobi 00100
Kenya
Response Time: We aim to respond to all privacy inquiries within 30 days.